ARTICLE
Volume 10,Issue 3
30 October 2025
Strategies to Improve Customers’ Emotional Experience in the Natural Design of Dining Space
Xin Zhao
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1
Shenzhen Qixin Green Technology Co., Ltd., Shenzhen 518000, Guangdong, China,
JWA 2025 , 9(5), 96–104;
https://doi.org/10.26689/jwa.v9i5.12525
© 2025 by the Authors. Licensee Whioce Publishing, Singapore. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution 4.0 International License ( https://creativecommons.org/licenses/by/4.0/ )
Abstract
This study explores the impact mechanism and practical strategies of biophilic design in dining spaces on customer emotional experiences. Based on environmental psychology theory, it analyzes how natural elements improve emotional states through mechanisms such as reducing stress hormones and enhancing brainwave activity, confirming that multisensory collaborative design can increase customer satisfaction to 83.6%. Combining typical case studies with cross-cultural research, specific implementation plans for dynamic landscapes, material combinations, and light environment optimization are proposed, providing a theoretical basis and technical references for dining space design.
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