The Dilemma of Dual Identity in the Governance of Supportive Social Organizations: A Case Study of Chongqing C Technology Business Incubator
Supportive social organizations serve as a critical nexus between government and enterprises, facilitating grassroots governance. They possess a dual nature combining public welfare services and market-oriented operations, which gives rise to inherent structural governance challenges. Taking Chongqing Incubator C as a case study, this paper develops an analytical framework of “relationship–resource–value” by integrating multiple principal-agent theory, resource dependence theory, and institutional logics theory. The findings reveal that the organization’s dilemmas stem from misaligned agency objectives, resource dependence that constrains autonomy, and conflicts among three institutional logics. The dual identity essentially reflects the intrinsic tensions generated by the interplay of multiple institutional logics. This study clarifies the governance pain points and provides a theoretical basis for optimizing organizational governance.
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